Officer - Support Services and Logistics

Support the department in executing daily administrative and reporting activities in line with approved policies and procedures.
Ensure timely completion of assigned administrative tasks, documentation, and data entry activities in compliance with organizational standards.
Assist in implementing approved processes and guidelines to support departmental objectives.

Maintain and update departmental records, files, and databases in both physical and electronic formats while ensuring accuracy and confidentiality.
Prepare and process correspondences, memos, and internal communication for review and approval.
Coordinate scheduling requests, meeting arrangements, and logistical requirements for departmental activities.
Assist in maintaining attendance, leave, and permission records in the Time & Attendance or related systems, and support preparation of periodic reports.
Provide administrative support for onboarding activities such as preparing access cards, stationery, and office setup for new employees.
Monitor and replenish office supplies and coordinate maintenance or repair of office equipment.
Perform clerical tasks including document scanning, photocopying, archiving, and distribution of incoming and outgoing correspondence.
Assist in handling internal requests, complaints, and task closures through approved RTA systems and tools.
Support coordination with HR, Procurement, and Finance for routine administrative requirements (training nominations, requests, purchase orders, etc.).

Follow approved administrative procedures and filing systems to ensure consistency and compliance with information security requirements.
Identify minor gaps or repetitive issues in administrative processes and escalate them to the Senior Officer or Supervisor for resolution.
Participate in departmental initiatives and awareness sessions on new systems, digital tools, and administrative standards.
Contribute to continuous improvement by maintaining accurate data and providing feedback from daily operations.

High School / Diploma in Business Administration, Office Management, Human Resources
2+ Years in case of Diploma (5+ Years in case of High School)
Proficiency in executive communication and professional correspondence
Knowledge of general administrative practices and workflow management
Ability to manage intranet content and ensure governance compliance
Skilled in presentation design and executive‑level reporting
Understanding of the organization's business context and operations
Competence in preparing and presenting technical reports

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