Supply Chain Manager

The Supply Chain Manager oversees end-to-end supply chain operations across UAE and GCC, with a strong focus on large-scale distribution networks, multi-location warehouses, and last-mile delivery efficiency. The role requires leadership of a large team, optimization of FMCG and chemical distribution, compliance with GCC regulatory frameworks, and cost-effective supply chain strategies.

Responsibilities

Warehouse & Distribution Management

• Manage large-scale warehouses (50,000+ sq. ft.) handling FMCG and chemical goods.
• Oversee daily warehouse operations including inbound, storage, order picking, dispatch, and last-mile delivery.
• Implement WMS, automation, and Lean practices for efficiency.
• Ensure FIFO/FEFO practices and hazardous material handling compliance.

Inventory & Demand Planning

• Maintain optimal stock levels for fast- and slow-moving goods.
• Forecast demand trends with Demand & Supply Planning Manager.
• Reduce stockouts and excess inventory through accurate ERP-driven forecasting.

Distribution Network Leadership

• Manage fleet and drivers to ensure On-Time In-Full (OTIF) deliveries across UAE & GCC.
• Develop route optimization strategies to reduce transportation costs and improve service levels.
• Coordinate with 3PL providers, shipping agents, and customs for regional distribution.

Procurement & Supplier Collaboration

• Negotiate with suppliers, 3PLs, and logistics partners to support high-volume needs.
• Ensure suppliers deliver against service-level agreements for replenishment and transport.

Compliance & Safety

• Enforce OSHA, UAE/GCC warehousing standards, and chemical handling protocols.
• Ensure compliance with ESMA, SASO, GHS, REACH, and DHA regulations.
• Maintain certifications and compliance records for audits.

Cost & KPI Management

• Achieve 10–15% cost reduction in warehousing and distribution annually.
• Track KPIs:

o Order Fulfilment Rate

o OTIF (On-Time In-Full)

o Warehouse Throughput

o GRN Processing Time

o Customer Complaint Resolution

• Drive continuous improvement initiatives using Lean/Six Sigma tools.

Team Leadership

• Lead 100+ employees including warehouse supervisors, operators, helpers, and drivers.
• Develop staff skills in inventory control, fleet management, and workplace safety.
• Conduct performance reviews, coaching, and succession planning.
• Essential: Bachelor’s in Industrial Engineering, Supply Chain, or Logistics.
• Preferred: MBA in Supply Chain or professional certifications (CIPM, CSCP, CISCP, CLTD).
• Minimum 10 years in FMCG/Chemical Supply Chain.
• Must have managed large warehouses (50K+ sq. ft.) and teams of 50+ staff.
• Extensive background in distribution networks and multi-location warehouse management.
• ERP/WMS/TMS expertise (SAP, Oracle, Microsoft Dynamics, Navision).
• Experience in Lean/Six Sigma and logistics cost optimization.
• Familiarity with UAE & GCC supply chain regulations and customs processes.
• ERP & WMS systems management.
• Route optimization and logistics cost modeling.
• Advanced Excel and data analytics.
• Compliance knowledge (OSHA, ESMA, SASO, GHS).
• Leadership of large multicultural teams.
• Strong negotiation and supplier management.
• Problem-solving in crisis situations (delays, shortages, compliance issues).
• Excellent communication, presentation, and stakeholder management.